💬 Frequently Asked Questions (FAQ)
1. What massage services do you offer?
We offer a variety of treatments including: Deep Tissue & Sports Combo Massage, Relaxation Massage, Back, Neck & Shoulder Massage, Foot Reflexology, Chair Massage, and Thai Yoga Massage (30 min only).
2. What is the cost of a massage?
All sessions are €75 per hour, all-inclusive, no hidden fees. We also offer multi-session packages and membership plans for extra value.
3. Do you offer in-home massages?
Yes! You can choose to receive your massage at our Schiedam studio or enjoy the convenience of a mobile session at your home.
4. How do I book an appointment?
You can book your massage anytime online at www.heartwarmingbodymassage.com/services, or contact us directly by WhatsApp or phone at +33 6 29 82 96 35, or by email at info@heartwarmingbodymassage.com. We’re happy to help you schedule your session in-studio or at home.
5. Are shoes allowed inside the massage studio?
No. We kindly ask clients to remove their shoes at the entrance. This helps us maintain a clean, quiet, and respectful environment for all guests.
6. Do I need to wash my feet before a massage?
Yes, clean feet are required for all massages. This ensures a hygienic environment and enhances the comfort and experience of both client and therapist. A quick rinse before your session is perfect.
7. Can I choose where to focus during the massage?
Yes. Each session is fully personalized. You can request full-body work or focus on specific areas such as shoulders, back, or legs.
8. How long is each session?
Standard sessions are 60 minutes. Chair Massage is 30 minutes, and some packages include extended 90-minute sessions.
9. Is Thai Yoga Massage performed on the table?
No. Thai Yoga Massage is offered as a 30-minute session on a floor mat, fully clothed, and focused on assisted stretches and body alignment.
10. Do you work with athletes or those in recovery?
Absolutely. Our Deep Tissue & Sports Combo Massage is excellent for recovery, pain relief, and improved performance.
11. How far in advance should I book?
We recommend booking at least 1 to 3 days in advance, but you’re also welcome to schedule your massage up to several weeks ahead. Early booking is especially helpful for mobile sessions, peak hours, or if you have limited availability in your schedule.
12. What’s your cancellation policy?
Appointments may be rescheduled or cancelled at least 24 hours in advance. Cancellations made later or no-shows will result in the loss of that session.
13. Do you offer gift cards?
Yes! You can purchase a gift card for any amount or service directly online at www.heartwarmingbodymassage.com/gift-card, or request one by phone or email.
14. Can I book a massage for someone else?
Yes, you may book on behalf of someone else or give them a gift card to use at their convenience.
15. Are massages safe during pregnancy?
Currently, we do not offer prenatal massage. Please consult your doctor before scheduling any massage if you are pregnant.1
6. Can different massage styles be combined?
Yes! We often blend techniques based on your goals and preferences, just let us know what you need.
17. What should I wear or expect during the session?
We recommend arriving in comfortable clothing. You’ll be asked to undress to your comfort level while the therapist leaves the room. You will be professionally draped at all times, with only the area being worked on uncovered. Your privacy is always 100% respected. For Thai Yoga Massage, please wear loose-fitting, stretchable clothing, as the treatment is performed fully clothed on a mat.
18. What time should I arrive for my appointment?
Please arrive 5–10 minutes before your scheduled start time.
This allows you to settle in and ensures we can begin on time so you receive your full session duration.
If you arrive late, the session may need to be shortened to avoid affecting other clients’ bookings.
19. How should I prepare before the massage?
Please stay hydrated and avoid heavy meals just before your appointment. Arrive clean and relaxed.
20. What payment methods are accepted?
We accept iDEAL, debit/credit card, Tikkie, and cash (by agreement).
You can also pay by bank transfer to the following account:
Name: Heartwarming Body Massage
Bank: Knab
IBAN: NL28 KNAB 0618 7494 03
Description: Your Full Name + Appointment Date
Please complete the transfer before your session and send proof of payment via WhatsApp or email.
21. Is tipping required?
Tipping is not expected, but always appreciated if you feel satisfied with your session.
22. Are my health details and conversations confidential?
Yes, everything shared with your therapist is treated as 100% confidential, including personal, health, and emotional information. We believe in creating a safe and respectful space, so you can fully relax and be yourself.
💚 Why Choose Heartwarming Body Massage?
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Clear pricing, no surprises
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€75/hour in-studio
€135/hour mobile (at your home) -
Real results
Relief from pain, improved mobility, deep relaxation, and better sleep. -
Clean, respectful, and calming environment
Shoe-free and hygiene-focused, your comfort comes first. -
Your comfort, your pace, your goals
Every session is personalized to your body and what it needs. -
Flexible packages & memberships
Designed to support your wellness journey over time, and help you save. -
Total privacy and full confidentiality
Everything shared or spoken stays 100% private, always.
You're not just getting a massage, you're investing in how you feel.